Red Holidays Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website.

Effective Date: 30 June 2025

1. Who We Are

Red Holidays Ltd is a UK-based travel company providing information on international sporting travel packages. Our website is for informational purposes and allows users to submit enquiries via an online form.

2. What Data We Collect

We may collect and process the following personal data when you use our website:

• Name
• Email address
• Phone number (if provided)
• Your enquiry message
• IP address
• Browser type and device information (via cookies)

3. How We Collect Your Data

You directly provide most of the data we collect. We collect data when you:

• Complete and submit our online enquiry form
• Contact us via email or phone
• Use or view our website via your browser’s cookies

4. Why We Collect Your Data

We collect your personal data so that we can:

• Respond to your enquiry
• Provide you with information about our services
• Improve your experience on our website

We rely on legitimate interests as our lawful basis for processing your data in response to enquiries. In certain cases, we may rely on your consent, particularly for email marketing (if applicable).

5. How We Store and Protect Your Data

We store your data securely using password-protected systems and industry-standard encryption protocols.

We retain enquiry data for no longer than 12 months unless you proceed with a booking, in which case longer retention may be necessary for administrative and legal reasons.

6. Marketing

We may contact you with relevant updates if you have consented to receive marketing communications. You may opt out at any time by clicking “unsubscribe” in any email or contacting us directly.

7. Your Data Protection Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Request transfer of your data (data portability)
• Withdraw consent (where applicable)

To exercise these rights, please contact us at:
📧 amanda@redholidays.travel
📍 Red Holidays, High Street, Neath.  SA11 5SY

8. Cookies

Our website uses cookies to enhance user experience and analyse traffic. You can control cookie preferences via your browser settings.

For more information, see our Cookie Policy.

9. Sharing Your Data

We do not sell your personal data. We may share your data with trusted service providers (e.g. email platforms, IT support) strictly for the purposes outlined above and under confidentiality agreements.

We will only share data if required by law or with your explicit consent.

10. Changes to This Policy

We keep this policy under regular review and will place any updates on this web page. This policy was last updated on 30 June 2025.

11. Contact Us

If you have any questions about this Privacy Policy or how we use your data, please contact:

Data Protection Officer
Red Holidays Ltd
📧 Email: amanda@redholidays.travel

📍 Address: Red Holidays, High Street, Neath.  SA11 5SY

🌐 Website: redholidays.travel

If you are unhappy with how we handle your data, you also have the right to lodge a complaint with the UK’s Information Commissioner’s Office (ICO): https://ico.org.uk